haybaji Responsible Gaming
When gaming goes beyond entertainment and becomes a problem, making the right decision is the sensible choice. Your safety is our priority.
Our Commitment
haybaji believes that online gaming is a form of entertainment, not a way to earn income or solve financial problems. We want every user to play with awareness, stay within set limits, and keep enjoyment as enjoyment. That is why we treat responsible gaming as a core part of our values.
haybaji's Terms and Conditions clearly state that use of the platform by anyone under 18 is strictly prohibited. However, given the reality of Bangladesh and our sense of social responsibility, we have taken a stricter position — to participate in casino and betting activities on haybaji, you must be at least 21 years old. Age is verified at the time of account registration, and haybaji may request the necessary documents if there is any doubt.
Gambling or betting is never a guaranteed way to make money — every game carries an equal chance of winning or losing. If you find that you are spending money beyond your everyday budget, or that you are struggling to stop playing, that is an important warning sign. To learn more, read haybaji's FAQ page — it has answers to common questions about responsible gaming.
We want to ensure that haybaji users stay protected with their personal information. Our Privacy Policy explains in detail how your data is collected, stored, and used.
Always set a fixed budget before you play and stick to that limit. Placing larger bets in an attempt to recover money you have lost — what we call "chasing losses" — is a key sign of a gaming problem. Never place bets when you are under stress or under the influence of alcohol.
Tools to Keep Yourself in Control
haybaji gives you the ability to manage your own gaming habits. Contact our support team via 24/7 live chat or email to use any of the tools below.
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once this limit is reached, no further deposits can be made.
Loss Limit
Decide in advance the maximum amount you are willing to lose in a given period. Once the limit is reached, the session stops automatically.
Session Time Limit
Set a maximum duration for each session. When the time is up, a logout notification will be sent and you can consciously take a break.
Cool-Off Period
If you want to take a break for a while, temporarily close your account for 7 to 30 days. During this time, logging in or making deposits will not be possible.
Self-Exclusion
If you need a long break or want to permanently close your account, apply for self-exclusion. The support team will walk you through the steps.
Reality Check
At set intervals, you can see a summary of how long you have been playing and how much you have spent in total — so you stay connected to reality at all times.
Warning Signs of a Problem
If any of the following apply to you or someone close to you, it is the right time to seek help.
- You are spending beyond your budget and struggling to cover everyday expenses.
- You keep coming back even after deciding to stop playing.
- You are placing bigger bets in an attempt to recover money you have lost.
- You are hiding your gaming from family or friends.
- Work, studies, or family responsibilities are being neglected because of gaming.
- You are taking on debt or borrowing money from others to place bets.
- You feel restless, anxious, or irritable when you are not playing.
- Losing at gaming leaves you in a poor mental state that affects your daily life.
Where to Find Help
Asking for help takes courage. You are not alone — family, friends, and professional support are there for you.
haybaji Support Team
Contact us in Bengali or English via our 24/7 live chat or email. The support team is always ready to help you apply for self-exclusion, set a deposit limit, or close your account.
Email: [email protected]
Talk to Family and Friends
Share what is on your mind with the people close to you. Family and friends are often the first source of support. Tell them how you are feeling — working through it together is much easier than facing it alone.
Professional Counselling
Get in touch with a mental health specialist or addiction counsellor. In Bangladesh, both public and private mental health centres offer dedicated counselling for gaming addiction.
haybaji's Promise
We are not just a gaming platform — we want our users to stay well, informed, and safe. haybaji never encourages betting or casino gaming among minors, individuals who are mentally vulnerable, or anyone facing financial hardship. Play responsibly, stay within your limits, and let us know if you ever face any difficulties.